Store Policy

Payment Methods:

We gladly accept payment through Paypal, all major credit cards, checks or money orders.  All payments must be pre-paid.   All prices subject to change without notice.

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Our Candle Fragrances

All of our fragrances are phthalate-free and non-toxic. We use only the highest quality fragrance oils that do have components of essential oils. 

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Our Soy Wax

 

Klase kandles are exclusively  hand poured with all natural soy wax. This high end, clean burning wax is extracted from soy beans and great if you are practicing a vegan lifestyle. They burn cleaner  & longer than parrafin and other wax blends. Our candles are 100% non-toxic, biodegradable, vegan, and ecologically sound. Additionally, soy wax candles have a natural creamy color, a smooth surface & burns cooler so it burns longer. We never add any colorants to our candles.

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Hours of Operation

We are open Monday through Friday from 9:00 a.m. to 6:00 p.m. Eastern Standard Time. We are closed on the weekends. Our online shop is ALWAYS open. 

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Privacy Policy:

 

Klase Kandles takes the privacy of our customer’s personal and financial information very seriously.  All information obtained by Klase Kandles during your transaction is held in the strictest of confidence.

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What information do we collect?

We collect information from you when you register on our site, place an order, or fill out a form.  When ordering or registering on our site, you may be asked to enter your name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

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What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

1. To personalize your experience

2. To improve customer service
   Your information helps us to more effectively respond to your customer service requests and support needs.

3. To process transactions
   Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

4. To send periodic emails
   The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

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How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.  We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.  After a transaction, your private information (credit cards, address, financials, etc.) will not be stored on our servers.

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Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

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Your Consent:
By using our site, you consent to our online privacy policy.

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Changes to our Privacy Policy:

Check our agreement periodically for updates and changes.  If we decide to change our privacy policy, we will post those changes on this page.

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Thank you for your cooperation with the above policies.  We  value you and appreciate your business!!